Periodic Maintenance
Matrix provides (product specific) one year of free post-implementation service. Thereafter offers the customer opportunity of entering into a “service agreement” with Matrix that will enable customer to enjoy the benefits of guarunteed cycles of preventive maintenance, which in turn would help minimise equipment failure and optimise service life of machinery & equipment
Service Agreement
Matrix offers its customer an opportunity to enter into a "service agreement" in which it will enable customer to enjoy the benefits of guaranteed cycles of preventive maintenance, which in turn would help minimize potential of equipment failure and help optimize service life of customer's machinery & equipment - all in all contributing to smooth continuity of customer's business operations
Annual Service
For customers who do not have a service agreement with Matrix, we offer maintenance under "Annual Service" option, in which Matrix will take assessment of customer's maintenance requirement and provide estimate, along with decision whether maintenance could be carried out at customer's site or Matrix workshop
Preventive Maintenance
Matrix provides (product specific) preventive maintenance under warranty during the first year of purchase, and thereafter offers the customer an opportunity to sign up for an extended service under agreement. Alternatively, customer has the option of availing maintenance services from Matrix on demand
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